Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Shopify Operational

Other Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization Operational

Returns Operational

Stock updates Operational

Order synchronization Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Help Center Operational

Email Operational

Inbound Calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

Elevated error rate when running import jobs

Resolved - This incident has been resolved.
Mar 4, 17:26 CET

Update - The issue affecting the exports using the image editor has been confirmed to be fixed.
All affected import and export jobs have been resubmitted and will be retried by our system shortly.
Mar 4, 16:25 CET

Update - The issue that was causing the import jobs has been determined to be fixed.

We have been made aware of an additional issue which is preventing projects using the image editor from working correctly.
Affected projects will also show a red 'Failed' marker in the Channable tool.

We have identified the cause of this issue as well and are working on deploying a fix. Any affected export jobs will be rerun automatically once we have determined the issue is fixed.
Mar 4, 15:53 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 15:30 CET

Identified - We have identified an issue which is causing some import jobs to fail to run. Affected jobs will show a red 'Failed' marker in the Channable tool.
We have identified a likely cause of the issue and are working on a fix. Any affected import or export jobs will be rerun automatically once we have determined the issue is fixed.
Mar 4, 14:56 CET

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.