Monitoring - We have applied several fixes to our infrastructure. The Channable tool is stable again, and background processing is back to normal speed. Insights & Analytics and CSS are still working through a backlog, so data in these areas may be delayed for a while longer. We are monitoring the situation and will post an update once the backlog is cleared.
Oct 02, 2026 - 15:26 CEST
Oct 02, 2026 - 15:26 CEST
Update - The instability has increased, and most of the Channable tool is currently unavailable. Background processing, including imports and feed updates, is further delayed. Your existing feeds are still available to your channels, but they will not include recent changes until processing catches up. We're continuing to work on a fix.
Oct 02, 2026 - 12:45 CEST
Oct 02, 2026 - 12:45 CEST
Update - We are continuing to investigate this issue.
Oct 02, 2026 - 12:08 CEST
Oct 02, 2026 - 12:08 CEST
Update - We are continuing to investigate this issue.
Oct 02, 2026 - 10:45 CEST
Oct 02, 2026 - 10:45 CEST
Investigating - We have identified an issue causing instability when trying to use the tool, and causing delays in background processing. We are investigating the exact cause.
Oct 02, 2026 - 10:32 CEST
Oct 02, 2026 - 10:32 CEST
Channable tool
Operational
Importing items
Operational
Shopify
Operational
Other
Operational
Hosted feeds
Operational
Ads
Operational
Marketplaces
Operational
Order synchronization
Operational
Returns
Operational
Stock updates
Operational
Order synchronization
Operational
Repricers
Operational
Insights & Analytics
Degraded Performance
Creative suite (Dynamic Image Editor)
Operational
Comparison Shopping Service (CSS)
Degraded Performance
Support
Operational
Help Center
Operational
Email
Operational
Inbound Calls
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance