Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Feed Database Maintenance May 14, 2024 10:15-11:15 CEST

We will be performing routine database maintenance on our Feeds database. During the event, the Channable application will be unavailable and Feeds, Ads, and Marketplaces updates may be delayed. Orders and Repricers should keep processing normally. Project runs scheduled during the maintenance event will be processed after the event is done.
Posted on May 08, 2024 - 11:41 CEST

Past Incidents

May 10, 2024

No incidents reported today.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

Maintenance on Orders Database

Completed - The scheduled maintenance has been completed.
May 2, 10:37 CEST

Verifying - Verification is currently underway for the maintenance items.
May 2, 10:31 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 10:11 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 14:56 CEST

Scheduled - We will be performing database maintenance which requires our order processing features, stock updates results tab of APIs, and Repricer features to be temporarily paused. During the event, no price updates will be possible. We expect the event to take around 1 hour. Once the maintenance has been finished, we will re-start the order processing.

Once restarted, orders, shipment, and return updates made during this downtime will be caught up with. Real-time stock updates received during the maintenance will not be processable.
Apr 29, 14:32 CEST

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.