Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Importing items from Shopify is currently not possible

Resolved - The issue has been resolved. All affected Shopify imports have been restarted, which will also unblock any feeds, APIs, or ad generators that were stuck on the "Queued" status. Projects will continue running on their normal schedule.
Jan 16, 19:04 CET

Monitoring - We have released a fix for the issue. We are currently monitoring the results of this.
Jan 16, 18:09 CET

Identified - We have identified an issue preventing Channable from importing items using Shopify API connections.
We are working to resolve this issue as quickly as possible.

While this incident is ongoing, any Shopify API connections in the Channable tool might show a red "Failed" marker or become stuck on the "Queued" status. Once this incident is resolved, any missed imports will be reattempted automatically.
Jan 16, 17:06 CET

bol synchronization is not possible

Resolved - This incident has been resolved.
Jan 16, 09:30 CET

Update - bol have indicated that they have partially resolved the issue, but that for some customers problems remain.
We have resumed normal processing for synchronizing items, stock updates, prices, ads and orders between Channable and bol.

If you are affected by the remaining issue, the Channable tool will show a red 'Failed' status on the affected API until the issue is resolved by bol.
For further updates on this issue, please see the bol status page: https://developers.bol.com/en/news/issue-with-connecting-to-our-api
Jan 15, 21:06 CET

Update - We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Jan 15, 16:14 CET

Monitoring - We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Jan 15, 14:05 CET

Jan 15, 2025

bol synchronization is not possible

Resolved - This incident has been resolved.
Jan 15, 13:45 CET

Update - It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Jan 15, 12:01 CET

Identified - It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Jan 15, 11:49 CET

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.