Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 20, 2025

No incidents reported today.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

Disruption in fetching orders from Spartoo

Resolved - The issue seems to have been resolved by Spartoo, although quietly. We will continue to monitor the situation, but as of now there is no active disruption any longer.
Feb 12, 15:48 CET

Investigating - Since noon today, we have problem fetching orders from Spartoo. We will contact the platform to determine the cause of this issue. Both orders, stock updates and shipment updates are not working at the moment for Spartoo.

All other systems remain unaffected.
Feb 12, 13:14 CET

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

Partial disruption in order synchronization with Galaxus

Resolved - We are seeing orders coming in again in Channable for Galaxus order connections, Galaxus confirmed the problems were resolved and operations are back to normal again.
Feb 6, 10:32 CET

Investigating - We are seeing a disruption in normal operations for certain Galaxus order connections. There is a possibility that certain Galaxus orders do not show up in your Channable account. We are trying to get into contact with Galaxus to determine the cause of this problem.

If this happens for your account we advise you to manually handle the orders for now, as we cannot guarantee that these orders will come into Channable in time.
Feb 5, 13:27 CET