Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Maintenance affecting Repricer features

Completed - The scheduled maintenance has been completed.
Apr 1, 11:37 CEST

Verifying - Verification is currently underway for the maintenance items.
Apr 1, 11:25 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 31, 14:44 CEST

Scheduled - We will be performing routine database maintenance, which requires the Repricer features to be temporarily disabled. While this maintenance is ongoing no Repricer updates will be able to be sent. If the Repricer features are in use in a project, then all of the APIs in this project will be temporarily paused.

We estimate the event will take around 2 hour and, after its completion, we'll catch up with missed and pending updates.
Mar 31, 14:32 CEST

Mar 31, 2025

Certain Google Ads feature are not working as expected

Resolved - We have found a working solution to the problem and we have resumed normal operations. All features are working as expected again.
Mar 31, 16:47 CEST

Update - We are continuing to approach this problem with new solutions. A possible fix is being currently verified.
Mar 31, 16:33 CEST

Identified - We are seeing an increased number of failed exports for Google Ads. We are working to resolve this issue as we know what is causing this.
Mar 31, 15:27 CEST

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Multiple Bol features are having trouble

Resolved - This indecent has been resolved.
Mar 26, 14:47 CET

Monitoring - We are seeing successes again with these services with bol, we will keep monitoring what is going on and we will wait for an official reply from bol.
Mar 26, 14:33 CET

Investigating - We are seeing a high increase in failed exports for different bol services, this currently affects the bol marketplace exporter, bol ads, repricer for bol and order connections for bol.

We are trying to determine the cause of this problem and will try and contact bol.
Mar 26, 14:21 CET

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.