Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Galaxus Orders not being picked up consistently

Resolved - We're seeing orders come in again for Galaxus, the problems have been resolved over the weekend. We'll stay in close contact with the platform to assure stability of the feature, for now the problem is no longer present.
Mar 17, 09:12 CET

Monitoring - We're seeing a decrease in performance with our Galaxus order connections, we are unable to fetch orders for extended periods of time. We are directly in contact with Galaxus to make them aware of this issue.

For now, we advise to manually handle Galaxus orders if possible. As we have no indication for how long this will take.
Mar 14, 17:00 CET

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

Mar 13, 2025

No incidents reported.

Mar 12, 2025

CSS Maintenance Event

Completed - The scheduled maintenance has been completed.
Mar 12, 09:12 CET

Verifying - Verification is currently underway for the maintenance items.
Mar 12, 09:08 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:57 CET

Scheduled - We will be performing maintenance on our CSS supporting infrastructure.

During this time, the importing of offers will be paused.

We expect this event to have an approximate duration of 45 minutes.
Mar 10, 14:45 CET