Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Our call provider is currently having trouble

Resolved - Aircall reported the issue to have been resolved completely.
Apr 16, 21:44 CEST

Update - Support agents report certain calls are coming through again. We hope to be back to full available as soon as possible.
Apr 16, 16:57 CEST

Monitoring - We'll be monitoring the status page from Aircall, while we wait for them to implement a fix.
Apr 16, 16:24 CEST

Investigating - Our Support department is currently not available over the phone, because our call provider is experiencing issues.
They have already posted their own status page as well: https://status.aircall.io/incidents/tvtssv8x3r9s

We'll be monitoring the situation.
Apr 16, 16:23 CEST

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.