All Systems Operational

Channable tool Operational
Importing items Operational
Shopify Operational
Other Operational
Hosted feeds Operational
Ads Operational
Marketplaces Operational
Order synchronization Operational
Returns Operational
Stock updates Operational
Order synchronization Operational
Repricers Operational
Insights & Analytics Operational
Creative suite (Dynamic Image Editor) Operational
Comparison Shopping Service (CSS) Operational
Support Operational
Help Center Operational
Email Operational
Inbound Calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 7, 2026

No incidents reported today.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026
Completed - The scheduled maintenance has been completed.
Mar 29, 16:15 CEST
Update - We have verified that the Channable application, order synchronization and repricer operations are working normally again. We have restarted background processing for imports and export feeds and APIs, and are monitoring the processing of the jobs that were scheduled during the maintenance event.
Mar 29, 15:42 CEST
Verifying - The maintenance has completed and we are now verifying all affected systems are operating normally again.
Mar 29, 15:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 14:31 CEST
Scheduled - We will be performing scheduled maintenance on a core Channable system on Sunday the 29th of March.
While this maintenance is ongoing we will have to pause parts of the Channable functionality:

- The Channable app (app.channable.com) will be unavailable.
- No new scheduled feed or API update jobs will be started. Update jobs already in progress will continue as usual, but might fail with an unknown error. Any jobs that fail will be reattempted automatically after the maintenance has completed.
- Order synchronization will be paused. Any orders or returns that are created while the maintenance is ongoing will be communicated after the maintenance has completed.
Realtime stock updates that occur during the maintenance event will be lost.
- Repricer operations will be paused while the maintenance is ongoing.

Hosted feeds will remain available while this maintenance is ongoing.

Mar 26, 13:49 CET
Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.