All Systems Operational

Channable tool Operational
Importing items Operational
Shopify Operational
Other Operational
Hosted feeds Operational
Ads Operational
Marketplaces Operational
Order synchronization Operational
Returns Operational
Stock updates Operational
Order synchronization Operational
Repricers Operational
Insights & Analytics Operational
Creative suite (Dynamic Image Editor) Operational
Comparison Shopping Service (CSS) Operational
Support Operational
Help Center Operational
Email Operational
Inbound Calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Experiencing an elevated error rate for product and offer submissions for Kaufland
Resolved - We have identified the cause of the errors and the situation has improved significantly. The overall impact is currently limited; however, because we are still seeing occasional errors, our mitigation efforts will remain in place while we continue to monitor the situation.

If you are still experiencing issues, please reach out to our Support team so we can assist you further.
Jul 29, 15:38 CEST
Monitoring - We have identified the cause of the errors and rolled out changes to mitigate the issue. Error rates are currently still elevated while we validate the effectiveness of these changes with Kaufland. Performance will remain degraded in the meantime. We are continuing to monitor the situation closely.
Jul 27, 11:27 CEST
Investigating - We are currently experiencing an elevated error rate for product and offer submissions through our Kaufland integration. We are actively investigating the issue and are in direct contact with the Kaufland team to find a resolution.

Note: Order processing remains fully unaffected. We will provide another update as soon as we have more information.
Jul 24, 15:33 CEST

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Jul 26, 2026

No incidents reported.

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