Issues with Bol Api

Incident Report for Channable

Resolved

This incident has been resolved. We have observed that our Bol API Exports, Orders, and Repricers are working as expected again. Any failed exports have been restarted. Orders and returns that were missed during the outage are currently being recovered automatically.
Posted May 29, 2024 - 10:44 CEST

Monitoring

We have observed a decrease in error rate for API calls to Bol.com, we have rerun all the failing apis and we continue to monitor the situation.
Posted May 29, 2024 - 09:59 CEST

Investigating

We have noticed an increase in failed API calls to Bol. It is a known issue which they are currently investigating https://developers.bol.com/en/news/incident-20240529. This affects many calls made to Bol, including Exports, Orders, Stock updates and Repricers. We will continue monitoring the situation closely.
Posted May 29, 2024 - 09:14 CEST
This incident affected: Marketplaces, Order synchronization & stock updates, and Repricers.