Partial outage creative suite users

Incident Report for Channable

Resolved

The backlog has been cleared, and image downloads are fully operational again.

Posted Jul 25, 2024 - 00:03 CEST

Monitoring

We've resolved the underlying issue and image downloads should be proceeding as normal. We are monitoring as we are clearing our backlog.

Posted Jul 24, 2024 - 20:15 CEST

Identified

The issue has been identified, and we are working on a solution.

Posted Jul 24, 2024 - 17:50 CEST

Investigating

Downloading images for the creative suite may be delayed for a number of users, we are currently investigating the issue.

Posted Jul 24, 2024 - 17:26 CEST

This incident affected: Creative suite (Dynamic Image Editor).