Our call provider is currently having trouble

Incident Report for Channable

Resolved

Aircall reported the issue to have been resolved completely.
Posted Apr 16, 2025 - 21:44 CEST

Update

Support agents report certain calls are coming through again. We hope to be back to full available as soon as possible.
Posted Apr 16, 2025 - 16:57 CEST

Monitoring

We'll be monitoring the status page from Aircall, while we wait for them to implement a fix.
Posted Apr 16, 2025 - 16:24 CEST

Investigating

Our Support department is currently not available over the phone, because our call provider is experiencing issues.
They have already posted their own status page as well: https://status.aircall.io/incidents/tvtssv8x3r9s

We'll be monitoring the situation.
Posted Apr 16, 2025 - 16:23 CEST
This incident affected: Support (Phones).